 BUYQUICK
Thousands of
Products Hundreds of Brands & Incredible Prices!!!
"From the moment
you see the front page, it's easy to see why BuyQuick has won
Telstra's shop of the week award." It received 5
stars (out of 5) for product pricing, updated content, and
customer service.
BuyQuick has thousands
of products available online and the range is expanding all the
time. They claim that you will find "your favourite brands
at the lowest prices anywhere in Australia." (They have a
Low price guarantee) You will also find "Live" help
available
The product range
currently available on the BuyQuick web site includes Computer
Hardware, Fragrances, Gift Ideas,Electrical, Fashion,
Electronics, Homewares, Flowers, Hampers, DVD's & Video,
Hampers and Pens.
The BuyQuick.com.au web
site offers a 100% secure and safe shopping guarantee. This
covers use of your credit card and the delivery of the products
you order.
Finding what you want is
easy as you can search by product or by brand. They also have a
great feature on each product page where you can get live
customer service support by clicking into a chat screen.
There is a FREE Members
Club that will notify you of "Member Only" specials,
chances to win, sale announcements, new product launches and
lots more.
If you are shopping for
a present for a friend or relative you can also purchase a gift
certificate.
So whether you want to
select from a huge range of products or have something in mind
for a gift for a special someone, you will find shopping made
easy at BuyQuick.com.au
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The Web Site
Well laid out, easy to navigate and very easy to find
exactly what you are after. The ordering process is very simple
and secure. You can also select gift wrapping which is a nice
touch.
A recent experience
highlights a small hole in the BuyQuick experience... I was
looking for a particular brand of perfume for a Christmas
present. BuyQuick was easily the best price of the two web sites
I found it on. Unfortunately
after I ordered it, I learnt by email the next day that it was
out of stock and could not be delivered for Christmas. Since
this was not suitable, I sent an email asking to cancel the
sale. This was done almost instantly. OK, Great Service but for
a big Department store I think people are going to expect that
when you click buy, its going to be at the door very soon.
Normally I wouldn't have thought too much about this, however a
few days later somebody emailed me with a similar experience and
they were pretty annoyed about it...not good news for web
Department Store.
A solution to this
might be an upgrade to their stock database to include available
stock levels. I guess the "live" human may help this,
but this isn't 24 hours and many people just won't use it.
VERDICT:
Very Good site, but as a major Department store they should do
something about inventory awareness for customers.
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